Remove Clevermore
A few minutes, mostly one button. Just want the colored categories gone? Do step 1 only and keep using Clevermore.
- 1
Clear Clevermore from your email
In Clevermore, open Settings. Under Outlook categories, first turn off Task status folders if it’s on, then choose Remove… next to Remove Clevermore categories and confirm. Every Clevermore category comes off your email, including those from earlier versions; your own categories stay. It keeps going if you close Clevermore and tells you when it’s done.
- 2
Stop processing
In Settings, under Sources, turn off Process new emails.
- 3
Remove the add-in
If your IT team installed Clevermore, ask them to remove it for you. If you installed it yourself, open Get Add-ins in Outlook (All Apps in new Outlook), go to My add-ins, and remove Clevermore.
- 4
Revoke its access
At myaccount.microsoft.com, open Privacy → App permissions and revoke Clevermore. If it isn’t listed, your IT team approved it for the whole firm and removes it there.
›Read more: removing things by hand in Outlook
Clevermore’s categories start with an emoji: 💼 clients, 📨 kinds of email and 📋 task statuses. Earlier versions also added 🔴 🟠 🟡 ⚪ priorities and 👤 assignees. Deleting a category from Outlook’s list removes it from every email.
Classic Outlook: Home → Categorize → All Categories…, select the emoji categories, Delete. Under Search Folders, delete 📋 Todo, 📋 In Progress and 📋 Waiting; your email stays put.
New Outlook and Outlook on the web: Settings → General → Categories, and delete each emoji category. Delete the 📋 search folders the same way.
Older mailboxes may have a Clevermore folder with one folder per matter. Move out any email you want to keep, then delete it.
Reminder flags and “Clevermore Reminder” calendar events stay until you clear them.
Your data
Your tasks, knowledge and settings stay with your firm’s Clevermore so you can pick up where you left off if you come back. To have them deleted, email support@clevermore.ai from your work account.
Still stuck? Ask the assistant inside Clevermore, or email support@clevermore.ai.